Alamo Housing Co-operative is responsible for providing day to day repairs and maintenance services to the properties we manage on behalf of Network Homes. Network Homes, retains responsibility for maintaining and servicing gas boilers, external redecoration, major repairs and for some health and safety functions.
In order to deliver the day to day maintenance repairs service, we have employed a specialist property management organisation,
D&G Property Service.
Repairs should be reported to the housing officer on 07931 771737 Monday to Wednesday
Thursday to Friday Members with an emergency repair can contact D&G Property Service on 07939 600 800
There is an Out Of Hours (OOH) number which is 03333 057 724. This number is to be used if a member has an urgent repair out of normal business hours or the weekends
Members should only use OOH in an emergency. For urgent/nonurgent repairs members can email email@example.com or the mobile 07931 771 737 during working hours.
Before reporting a repair, we would ask you to check that the problem is not one that is the tenant’s responsibility. The repairs that you are responsible for are listed below. Please always report a repair and if you cannot attend the time agreed time and date please ensure you advise D&G Property Service in advance or you may be charged for the missed appointment.
If you have any queries about repairs or would like to discuss a specific repair with a member of staff before calling D&G Property Service, please contact the Alamo office.